FAQs

What makes Shubam Sarees different from other saree brands?

At Shubam Sarees, we specialize in exclusive vegan silk sarees that perfectly mimic the luxurious look and feel of traditional silk without the cruelty. Our sarees are crafted with the highest quality materials, ensuring they are soft, drapable, and feature refined zari work. We believe in offering ethical luxury at an affordable price, allowing you to enjoy the beauty of silk while making a compassionate choice.

Do you ship internationally?

Yes, we ship our products worldwide. Shipping charges and delivery times will vary based on your location and the weight of your parcel. Please check our Shipping Policy for more details.

How long will it take to receive my order?

For domestic orders within India, delivery typically takes 7-8 working days after dispatch. For international orders, delivery times vary depending on the destination. Please note that during sale periods or due to unforeseen circumstances, there may be slight delays.

Can I return or exchange a saree after purchase?

We do not offer returns, refunds, or exchanges on any items. However, in special cases, where a return or exchange is considered, the customer will be responsible for two-way shipping costs. Please contact us at [support@shubamsarees.com] for further assistance.

How do I cancel my order?

Order cancellations are possible only if you email us at [support@shubamsarees.com] before your order is dispatched. A payment gateway fee of 3%-5% will be deducted from your refund. Please note that cancellations are not allowed for pre-orders.

What payment methods do you accept?

We accept all major credit/debit cards, net banking, UPI, and other payment methods listed on our Website. We do not offer a Cash on Delivery (COD) option.

Can I change my delivery address after placing an order?

Yes, you can change your delivery address if your parcel has not yet been dispatched. Please contact us immediately if you need to update your address. Once the order is dispatched, the address cannot be changed.

What should I do if my order is delayed?

If your order is delayed, please check the tracking information provided in your shipment confirmation email. If you need further assistance, please contact our customer service team at [support@shubamsarees.com], and we will do our best to resolve the issue.

How do I care for my vegan silk saree?

To maintain the beauty and longevity of your vegan silk saree, we recommend dry cleaning. If you must wash it at home, use cold water and mild detergent, and avoid wringing or twisting the fabric. Store your saree in a cool, dry place away from direct sunlight to prevent color fading.

Can I place a custom order for a saree?

Yes, we offer custom orders for certain saree designs. Please contact us at [support@shubamsarees.com] with your requirements, and we will be happy to assist you with the details and pricing.